A Call Center Equipped Internationally

Deploying computers internationally can be a real logistical headache for any company. Imagine the complexity of shipping computers from your head office to a distant destination like Colombia, without the advantage of having a team on site to handle the setup. That was the challenge we faced.

The Challenge:

When we set out to provide a complete call center in Colombia, we quickly realized the logistical challenges we were up against. Shipping the computers from our location internationally was complex and costly. On top of that, once the machines arrived at their destination, we had no team on site to carry out the installation and configuration.

The Solution:

This is where Autopilot comes in. Rather than struggling with the logistical challenges of traditional deployment, we chose to use Autopilot to remotely configure our computers once they had arrived in Colombia. We were able to automate and simplify the setup process, considerably reducing the time and costs associated with traditional deployment. What's more, we did not need a team on site to configure the computers, which saved on labor costs.

In addition to simplifying computer deployment, Autopilot also allows us to keep our IT fleet compliant in terms of cybersecurity by automatically applying security policies. Deploying computers internationally can be a sizable challenge. We were able to overcome these obstacles and provide our clients with an effective, fast solution. If you are facing similar challenges or are looking for ways to simplify your IT deployment, do not hesitate to contact us. We would be delighted to discuss your projects and help you find the best solution for your needs.

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